From Chick-Fil-A of Kinston:

We will be closing our dining room to guests today (March 16,2020) at 11:00am. The following options will be available for ordering:

*Drive-Thru
*Mobile Drive-Thru
*Mobile Curb Side (park in designated area with flashers on)
*Mobile Carry-Out (pickup in double door foyer)
*Catering Pickup/Delivery
*Door Dash-third party delivery

From Chick -Fil A’s Corporate Office:

March 15th COVID-19 Update: Temporary Closure of Dining Room Seating
Our highest priority continues to be the health and well-being of everyone who comes into our restaurants. As we navigate the evolving impact of coronavirus on our communities, we are temporarily closing our dining room seating to help limit person-to-person contact. Some of our restaurants may only offer service through our drive-thrus, while others may be able to offer takeout, delivery or mobile order options. Thanks for your patience. We know these are challenging times, but we’ll continue to do our best to serve you.

March 13th COVID-19 Update: Changes in Restaurant Operations
Thank you for your patience as we navigate through the unchartered territories of COVID-19. While our Restaurants remain open to provide a nourishing meal and a caring environment during this unprecedented time, we are committed to ensuring the health and well-being of our Operators, Team Members and Guests. We also take seriously the role in supporting the CDC, state and local health officials and government leaders as they work to contain the virus.

Starting today and as the situation evolves, we will be initiating additional operational changes in Restaurants across the country. We understand this may impact your dining experience and wanted to share some of the changes you may see or experience in your local restaurant:

• Closure of playgrounds to focus heightened sanitation efforts in other areas of the Restaurant.

• Meals served in carry-out packaging. Guests are still welcome to dine-in with us.

• Drive-Thru Guests will no longer be offered a printed menu.

• Beverage refill service may change.

As COVID-19 continues to impact Restaurants and communities at varying levels, Restaurants may implement additional changes such as reducing operating hours, operating Drive-Thru/Curbside/Delivery only or offering a limited menu.

Our thoughts and prayers go out to those who have been impacted by COVID-19. As always, it is our pleasure to serve you.

March 11th COVID-19 Update: Chick-fil-A President on preparation and response for COVID-19

To Our Valued Guests, 

As our communities continue to feel the increased impact of coronavirus, we feel it is important to share with you what we are doing to help keep people safe and healthy. Please be assured we have protocols in place and are working with the CDC and local public health officials.

At Chick-fil-A, we strive to take great care of the people in communities in which we serve, from local Operators and their restaurant Team Members to Guests dining in our restaurants across the country.

As part of our protocols, our restaurants have heightened their cleaning and disinfecting procedures to maintain a healthy environment for our Guests and Team Members. We’ve instructed anyone who is not feeling well to stay home out of an abundance of caution and self-monitor their symptoms. In addition to following CDC guidance and partnering with local health departments, all franchise restaurants have been equipped with recommended procedures to follow if their community, or someone from their restaurant, becomes impacted by the virus.

As the situation evolves, restaurants may implement additional preventative measures to ensure Guest and Team Member wellbeing, including staffing or service modifications. Each local restaurant Operator will communicate necessary changes within their restaurant.

In addition, actions we have taken over the past several years have helped us prepare for scenarios like this and throughout this process, we have been continuously refining and implementing new procedures. From food safety to health and hygiene to cleaning and sanitation, we have allocated an abundance of resources into building chainwide guidelines that go above and beyond FDA requirements.

Thank you in advance for your patience as we navigate this challenging situation one day at a time and determine how best to continue serving our communities, while maintaining our focus where it belongs: on our Valued Guests and Team Members.

Sincerely,
Tim Tassopoulos, President and COO Chick-fil-A