Help wanted: Lenoir County Department of Social Services - Child Support Agent II - Regular; Full-time
Salary Range: $31,234 - $47,526
DESCRIPTION OF WORK: Work in this class involves the initiation, organization, and enforcement of child support orders in the Child Support Enforcement (IV-D) program. This agent is involved in establishment of paternity and new support orders. This position will require in-depth investigation and preparation of cases for court, the enforcement and modification of court support orders, variables affecting a case and the independent role in presenting cases (with the attorney) in the courtroom.
KNOWLEDGE, SKILLS AND ABILITIES: Thorough knowledge of the Child Support Enforcement Program and applicable legal procedures; considerable ability to interview clients, absent parents and related sources, and to investigate cases; considerable ability to organize, analyze, and summarize case information; basic math skills, ability to establish and maintain effective working relationships with clients and absent parents, location resources, offices of the Clerk of Court, Magistrates, District Attorney, Sheriff, other court officials, and private attorneys.
MINIMUM TRAINING AND EXPERIENCE REQUIREMENTS: Graduation from high school and three years of experience in eligibility, investigative, judiciary, or legal work that provides the knowledges, skills, and abilities needed to perform the work; or an associate degree and two years of experience in eligibility, investigative, judiciary, or legal work that provides the knowledges, skills, and abilities needed to perform the work; or a four year degree and six months of on the job training. If unable to fill at full class, will consider applicants qualified as a CSA I.
APPLICATION PROCESS: County employees who wish to make a change in employment to this position must apply on-line through the Munis applicant tracking system. All outside applicants must apply on-line at www.lenoircountync.gov under Employment and Employment Opportunities.
On-line applications must be submitted by 11:59 pm on the closing date to be considered for the position. Incomplete or unsigned applications will not be processed. This agency utilizes the structured interview process. ***You may also submit a CRC or Keytrain Preassessment scores (preferred) a typing test from a local NCWorks Career or Workforce Center, and a résumé.
Upload these items through the on-line application process or mail to Lenoir County Human Resources, Post Office Box 3289, Kinston, NC 28502.
Closing date: November 12, 2021
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
