Help wanted: Lenoir County Health Department - Processing assistant V, front desk

SALARY RANGE: $24,329 - $42,934
DESCRIPTION OF WORK: The primary purpose of this position is to function as part of a team that is responsible for performing a variety of office and technical tasks to accomplish the following: registering patients; preparing medical records; greeting the public; determining patient financial responsibility for charges; reporting patient encounters; submitting visit information for third party billing; collecting patient fees; answering the switchboard; and preparing outgoing mail.

KNOWLEDGES, SKILLS AND ABILITIES: Considerable knowledge of all programs and services offered by the department, kept abreast of all changes and the functions of each unit. Must possess excellent public relations skills, good oral and written communication skills, the ability to express, comprehend, interpret and convey information clearly. Considerable knowledge of office practices and procedures. Ability to resolve problem situations; be resourceful in gathering and giving program information and to answer most inquires and questions independently. Must have good computer skills and a thorough knowledge of Word, Excel, Internet, and E-mail.

MINIMUM TRAINING AND EXPERIENCE REQUIREMENTS: Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least three years of office assistant/secretarial experience (in a medical office setting); or completion of a two-year secretarial science or business administration program with one year of responsible experience as described above; or an equivalent combination of training and experience.

APPLICATION PROCESS: Applications must be submitted on-line @ www.co.lenoir.nc.us by 11:59 pm on the closing date to be considered for the position.

CLOSING DATE: April 9, 2021 AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER