Honoring Our Lifeline: National Public Safety Telecommunicators Week
April 14–20, 2025
This week, we proudly recognize the incredible work of our Jones-Lenoir County public safety telecommunicators—the calm, professional voices on the other end of the line during our most critical moments. Whether it’s a fire, a medical emergency, or a law enforcement matter, they are the true first first responders. In 2013, Jones and Lenoir counties consolidated their 911 services to form the Jones-Lenoir County Emergency Communication Center. For over 12 years, our dedicated telecommunicators have provided critical support to 32 different agencies in both counties, answering emergency calls and dispatching Fire, EMS, Law Enforcement, and Animal Control services
In 2024, our communications center received 139,913 phone calls in which generated 91,276 dispatches for service for fire, law enforcement, animal control, and EMS. Examples of those calls dispatched for both counties are as follows:
2,926 Wrecks
827 Welfare checks
513 Break-ins
136 Structure fires
115 Cardiac arrests
Behind each of these numbers is a dispatcher who provided clarity in chaos, comfort in crisis, and coordination for response.
We celebrate their dedication, professionalism, and the vital role they play in keeping our community safe. Thank you for being the unseen heroes—every hour, every shift, every call.
Happy National Telecommunicator Week!
Neuse News is a locally-owned small business startup in downtown Kinston. Our goal is to provide free, hyper-local news to Lenoir, Greene and Jones counties. The kind of news our grandparents read in a format fit for today's times.
We provide this by having supportive advertisers and we encourage you to click on their ads, shop with them, and eat with them. Every bit of financial support is important to help us sustain free, hyper-local news.
Please consider supporting Neuse News with as little as $5 one-time or via a monthly option. Every little bit helps us, help you.
